Handyman Services You Can Depend On
At Ace Handyman of East Gwinnett, we understand how much your home means to you. That is why we believe in providing you with exceptional customer service, fair pricing, and professional home repair, maintenance, and improvement solutions in and around the Gwinnett, Dekalb and surrounding county areas. When you call us, we take the time to understand your project, schedule an appointment that is convenient for your schedule, and match you with a Craftsman who shows up on time and completes your job with the highest quality. Plus, we will contact you afterward to assure that you are 100% satisfied. We guarantee all our work for one year, and we will contact you before the year is up just to make sure there are no issues.
Your Satisfaction, Guaranteed
Ace Handyman of East Gwinnett sets itself apart from the rest by providing our customers with a full one-year warranty on our quality craftsmanship. We always work on your home as if it were our own, making us the best handyman in Snellville and the surrounding area. We take pride in being an accountable organization that pays special attention to your experience as a customer from start to finish. If you are in need of follow up after your services, you can count on us to hear your concerns, as we always pick up the phone.
Ace Handyman Services has been recognized for its outstanding customer service multiple times by independent agencies. You can reach our office 24/7 for timely communication for your home project. We communicate in depth from scheduling all the way until the completion of your job offering ease of mind. Our multi-skilled Craftsmen have years of experience and are fully insured in order to serve you best. We put our training, skills, experience, and knowledge to work so that you may enjoy beautiful and long lasting results. We employ modern technology to enhance responsiveness and will clearly communicate with you in a manner that is most comfortable for you. Contact us today for all of your home renovation and repair needs!
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, during a remodel, or if a repair, upgrade, or refresh will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our Craftsmen also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Ace Handyman Services customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online booking feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.