America’s Best Companies for Customer Service by Newsweek in 2019
Recently, Newsweek announced that we’d been selected as one of America’s Best Companies for Customer Service by Newsweek in 2019. Specifically, Ace Handyman Services is the #1 Brand in the Handyman Referral Service and Home Repair category. Why did we earn this prestigious distinction? While we believe there are a myriad of reasons, the following three stand-out:
Ace Handyman Services rated one of America’s Best Companies for Customer Service
First, we focus on our customers. We know you have choices among companies, and we know that your home is extremely important to you. For this reason, we developed and implemented a Customer Experience Program we call Service Path. We designed this program to ensure that we consistently treat you as an individual, and exceed your expectations at every point of the Customer Journey.
Second, we possess a TEAM of employees who embrace our culture of values & ethics and the desire to do the right thing at all times. We all believe in our mantra of helping you love your home, and this is demonstrated by our Guarantee and our “Like it’s our Home Promise”. Simply put, We Are Different!
Third, our goal is to earn your Trust and become your Home Ally. This cannot be achieved by focusing only on making repairs or updating a bathroom. The process also involves your experience with Ace Handyman Services from the moment you contact us to the moment our Craftsman leaves your home after completing a job. Throughout that time, we ensure that we communicate with you consistently and effectively. We even send “On My Way” Text Notifications so that you know when our Craftsmen are on their way to your residence. Oftentimes it’s the small things that really count!
Rest assured that we do not take earning the Newsweek award lightly. We continually strive to improve the Customer Experience that we provide our customers day-in and day-out.
Thank you for choosing Ace Handyman Services and for helping us to earn the distinction as one of America’s Best Companies for Customer Service. See the results here.
Simply The Best
We are excited to announce that we won Simply the Best – Handyman for the 7th time! Many thanks to our Customers that voted in Harrisburg Magazine’s yearly contest. Erin and Heather had a great time attending the Gala and receiving the award. We are always so grateful.
10 Year Anniversary Celebration for KurtMarch 2018
The first week of March marked Kurt's 10 Year Anniversary with Ace Handyman Services Harrisburg.
We are so grateful to have him as part of the HMM team, especially for a whole decade! We were able to surprise him with a party at Appalachian Brewing Company in Mechanicsburg. We couldn’t have pulled it off without the help of his lovely Wife. We were lucky to have a few of his favorite Customers join us, and we even met one of his children for the first time. It was a great night.