Handyman Services in Matthews, NC
Ace Handyman is the team for your next home repair or maintenance project. We are passionate about renovating homes and treat every project, repair, or remodel as if it were our own. For residential handyman services in Matthews, NC, you can rely on the experts at Ace Handyman. We do everything from hanging pictures, putting furniture together, and fixing drywall and doors to remodeling bathrooms and kitchens, finishing basements, and building decks.
We understand that home is the heart of the family. Home is the place filled with memories or it might be the largest investment in someone’s lifetime. Because we have been through the same thing that all homeowners have been, we understand very well how important it is to own and have the functional dream home, and we want to help other homeowners achieve that goal.
As a guarantee from our own experience, we will use our expertise to help the homeowner care for their beautiful home. From the small or big projects, we work with our homeownership integrity and more importantly, our heart. We promise to work on your home the same way we worked with ours. We do our best to get the job done the right way with exceptional quality to help the homeowners maintain their home conditions and enjoy living worries-free in your loving home.
Our experienced, detail-oriented craftsmen are well-trained by Ace Handyman Services, the nationally recognized handyman services franchise. We have the experience to work with a range of projects, using the quality tools and parts sourced from our exclusive partner Ace Hardware stores. We hold our standards high and honor to serve all the homeowners with our integrity, we understand how to help the homeowner build their dream home, we listen and will customize to the homeowner's needs and budget, and finish the work with exceptional quality.
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, during a remodel, or if a repair, upgrade, or refresh will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our Craftsmen also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Ace Handyman Services customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online scheduling feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.