Why Choose Our Local Handyman Services in Olympia
Being a homeowner can feel like a full-time job. There’s always something that needs to be fixed or improved and another project is always waiting around the corner. Juggling those responsibilities along with work and other commitments is difficult. Fortunately, there is a solution available. Turn to the highly trained and friendly professionals at Ace Handyman Services of South Sound. We provide local handyman services in Olympia that you can depend on.
Your Home Ally: Home Improvement, Repair, and Handyman Services Centered Around You
Ace Handyman Services of South Sound is locally owned and operated by John Kelcher. We are proud members of the Ace Hardware family, one of the largest Owner Operated Co-Ops in America.
What makes us unique:
- We always listen to help you solve your problems.
- We deliver “On My Way” text notifications
- We make it quick, easy, and convenient for scheduling to save time
- Our Craftsmen are background-checked, licensed, insured, and reliable professionals
- We stand behind our work with a one-year guarantee on all labor
- We are backed by a nationwide network of franchise owners
- Our corporate partners bring over 20 years of experience and a wealth of knowledge.
Keeping it Simple: Providing Reliable, Practical, Trustworthy, and Convenient Solutions.
We are committed to being your trusted resource and honoring the mission to bring helpful to your home. Keeping it simple starts with a phone call or online request from you.
Our dedicated office staff and Craftsmen will:
- Always answer or return your calls.
- Provide estimates over the phone for most work requests.
- Give estimates and bills that are transparent based on itemized time and material pricing.
- Review and discuss estimates with you.
- Ensure work never begins without your approval.
- Purchase materials for you or help you create a list to purchase them yourself.
- Never accept payment until after the work is completed and you are satisfied.
Service Built Around You: Our Staff Are the Heart of Who We Are
We are dedicated to serving you. Our office staff and Craftsmen are reliable, trained, and dedicated employees. They look forward to meeting you and will work hard for the opportunity to earn your trust and respect as your preferred resource when you need a handyman in Olympia for projects around your home.
We promise to:
- Listen and value your time.
- Overcommunicate, be trustworthy, and honest.
- Help you find solutions—even if the best solution is not us.
- Be professional and respectful of you and your home as if it were our own.
- Arrive on time and ready to work.
- Make every attempt to exceed your expectations.
Contact us to receive a quote for your home improvement or maintenance needs. We look forward to working with you on your project!
Accreditations
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, during a remodel, or if a repair, upgrade, or refresh will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our Craftsmen also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Ace Handyman Services customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online scheduling feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.
Why We're Different
