Why Choose Us
Paul and Laura Hammer opened Ace Handyman Services Northeast Columbus in 2014 with the goals of providing the very best customer service and craftsmanship to residential and commercial customers on the east side of Columbus and its surrounding communities. In a few short years, their company became one of the largest and most successful Ace Handyman Services offices in the country. As a result of their success, they decided to open a second franchise office, Ace Handyman Services of Southeast Columbus in November 2018 to better serve this area. They hope that residents in Southeast Columbus and the surrounding communities including Pickerington, Reynoldsburg, Pataskala, Canal Winchester, Lithopolis, German Village, Bexley Whitehall, and Blacklick Estates will rely on Ace Handyman Services as their safe, trusted, ally for home maintenance solutions.
Whether you are looking to install modern lighting in your kitchen or update and upgrade your bathroom we have you covered. Our services range from two hour quick fixes to full remodels and everything in between. We make the process easy to make the home enhancements you may have been putting off or wishing for.
OUR FINE CRAFTSMEN
We train our team to provide exceptional customer service. For instance, if a repair or remodel will be messy, we will put down runners and plastic barriers to protect your carpet and furniture. Our craftsmen also wear uniforms so you can identify who you're letting into your home.
WORK THAT IS VALUED
Ace Handyman Services customer service is like no other. Our knowledgeable team coordinators are eager to help you find the craftsman whose skills meet your project’s needs. We also offer convenient scheduling and exceptional communication.
While our craftsmen are onsite they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues most effectively and efficiently as possible.
Contact us for maintenance services that improve all areas of your home. We proudly serve Pickerington, Reynoldsburg, Pataskala, Canal Winchester, Lithopolis, German Village, Bexley Whitehall, and Blacklick Estates.
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, if a repair or remodel will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our Craftsmen also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Ace Handyman Services customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online booking feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.