Handyman Services in Las Vegas, NV
Franchise owner Brad Hess has been living and working in the Las Vegas valley for over 20 years. He and his trusted team opened Ace Handyman Services Summerlin to address the need for high quality, reliable, and honest Craftsmen in the growing Las Vegas Valley. Brad and his leadership team (office manager Lea Morganson and Project Manager Kevin Jacinth) have a combined 50 years of customer service experience, bringing high standards and high quality to the home improvement industry. Brad, Lea and Kevin have known each other and worked together at multiple jobs for many years, the choice to work together to bring excellent home improvement services to Las Vegas was an easy one.
We want you to know that we are your resource to call first when something needs to be repaired or installed.
We have a 4.8-Star rating from more than 50 customers – We know how to do the job right.
The team is prepared to deliver the highest standards of customer service, fair pricing, and top-notch home repair and improvement solutions all over the Las Vegas Valley. When you call our office, our friendly staff goes through your project(s), schedules a convenient time, and matches you with a Craftsman who will complete the job quickly and with the highest quality. We show up on time and stay within your budget, and when the job is done, we will follow up to make sure you are 100% satisfied, and all of our work is guaranteed for one year.
Let us show you how different we are from what you’ve experienced in the past from home improvement providers.
We have a professional team of Craftsmen and office staff ready to assist you with all your home improvements and repairs. Always call us first - if we can't fix it, we know someone who can. When you choose Ace Handyman Services, you get more than the industry standard; our employees take pride in their work. They arrive in a company uniform with a branded vehicle. Although only one performs your repairs, you have an entire team ready to help you through the process. We want to be your home ally when you need residential handyman services in Las Vegas, NV.
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, during a remodel, or if a repair, upgrade, or refresh will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our Craftsmen also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Ace Handyman Services customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online scheduling feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.