FAQs

A. Ace Handyman Services is a professional handyman service provider that is part of the Ace Hardware family. We offer a wide range of repair, maintenance, and improvement services for both residential and commercial clients. Our skilled craftsmen are trained, insured, and dedicated to delivering top-quality workmanship.

Ace Handyman Services aims to help homeowners and business owners tackle their to-do lists, whether it's minor repairs, routine maintenance, or major improvements and remodeling projects. We pride ourselves on convenient scheduling, transparent pricing, and local expertise.

Each location is independently owned and operated by franchisees who are committed to delivering quality service backed by a satisfaction guarantee.

Whether you're tackling a small repair or a larger home improvement project, we provide reliable, professional assistance to help you get the job done.

A. Our uniformed Craftsman will arrive on time, review the work with you, and complete the job efficiently. We clean up afterward and ensure you’re satisfied before leaving.

A: At Ace Handyman Services, we use a simple time-and-materials pricing model. You'll only pay for the actual time our craftsmen spend working on your project and the materials used to complete it.

This approach is often the most cost-effective and flexible option for homeowners tackling multiple small or medium-sized projects. Since you're billed only for the time needed, it's easy to add items to your to-do list without revising contracts or obtaining new estimates.

Rather than providing a fixed project price, we'll discuss the scope of work and provide a realistic time range so you know what to expect before we begin.

If you have a larger project or a longer list of tasks, be sure to ask about our Half-Day and Full-Day packages, which can provide additional value. Give us a call and we'll be happy to discuss your project and provide guidance on timing and scheduling.

A. We offer several convenient payment options, including credit and debit cards, checks, and cash. Payment is typically due upon completion of the job. Your local Ace Handyman office will confirm available payment methods when you schedule your service.

A. A trained, background-checked, and insured Ace Handyman Services Craftsman will complete your project. All of our Craftsmen are employed by our Franchise Owners—not subcontractors—so you can trust you're getting consistent, professional service every time.

A. Scheduling an appointment with Ace Handyman Services is easy, simply find the location nearest you and contact their local customer service representative through one of two ways:

1. Call our office.
2. Complete the form on our website.

Generally, we can get most jobs on the schedule within 2-3 days of your call!

A. Our multi-skilled Craftsmen are trained to handle a wide range of home projects—from minor repairs and routine maintenance to full remodeling. Common services include drywall repair, painting, carpentry, flooring, gutter cleaning, and door or window repairs. In fact, we can complete over 1,162 different types of projects. Explore the full list here.

A. Absolutely — in fact, we encourage it! Since we bill by time rather than by individual job, it's easy and cost-effective to hand your Ace Handyman Service's Craftsman a "to-do list" or punch list of several small to medium projects to knock out in a single visit, rather than scheduling separate appointments for each one.

A. Yes, please click here to see our guarantee. We guarantee all labor and materials, if we purchase them for you. ustomer satisfaction is at the core of what we do. If you're not happy with a repair, contact your local office and they'll work with you to make it right under our satisfaction guarantee.

A. Yes, Ace Handyman Services does work with commercial clients. We offer a range of services tailored to the needs of commercial properties, including interior and exterior repairs, maintenance, and improvements.

A. Yes, Ace Handyman Services is part of the Ace Hardware family, providing professional handyman services backed by the trusted reputation of Ace Hardware.

A. Being independently owned means that the owner and their team are deeply invested in providing excellent customer service in your local area. You can expect a more personalized, flexible approach to your projects, while still receiving the reliability and professionalism associated with the Ace brand.

A. Ace Handyman Services has locally owned and operated locations across the U.S. To find the one closest to you, visit our Find Your Location page and enter your ZIP code. From there, you can view available services, contact details, and even schedule an appointment online.

A. Yes, Ace Handyman Services offers several packages to cater to different needs. Each package is designed to provide quality workmanship and satisfaction guaranteed. Pricing and availability may vary by location, so it's best to contact your local Ace Handyman Services office for more details.

A. If you're unsure whether your repair requires a handyman or a specialist, we can help. Our handymen can handle most general repairs and maintenance tasks. If the job requires specialized expertise, we have a large network of trusted referral partners to assist you.

A. Yes! We offer free estimates over the phone for most services. Simply provide details about your project, and we’ll give you an accurate quote based on the scope of work.

Our pricing is based on a time and materials rate. This means you pay for the actual time spent on your project, as well as the materials used. We’ll keep you informed throughout the process and provide a detailed breakdown of costs.

A. Because we work on a time and materials basis, your local office can give you the most accurate rate for your area, as pricing may vary by location. Generally, time is billed from the moment your Craftsman begins work at your home, rounded to the nearest 15 minutes, with a one-hour minimum on most jobs. Materials and any travel time or trip charges will be explained upfront by your local office when you schedule.

A. Availability depends on your local office's schedule, but many Ace Handyman Services locations can accommodate urgent requests. Give your local office a call. If a Craftsman is available, we'll do our best to get you on the schedule the same day. For non-urgent projects, we typically schedule within 2-3 days of your call.