How We Work Safely in Your Home

Our Standards to Protect You and Our Craftsmen

It’s your home – and you only want to do business with those who understand how to safely enter it, get work done, and leave it safely.
We understand how it is difficult to navigate the challenges of COVID-19 and making your household run and be safe. State by state, the rules and regulations vary widely – we follow the local mandates and orders for the markets we serve and the guidelines of the CDC

1. Get in touch with us and tell us what you need

Call us or book online –Within that call we will confirm the health of the Craftsman assigned to your job. Then we will review our safety protocols to ensure that you know how we will enter your home to do the work. (When the Craftsman enters your home, they will confirm the work to be completed and either get a verbal agreement on your estimate or confirmation via email).

2. We will enter your home and safely complete the work

Your Craftsman will don safety equipment and follow best practice health protocols set forth by the CDC that includes:
• Wearing a new face mask
• Wearing new shoe covers
• Wearing a new pair of disposable gloves
• Applying hand sanitizer on the front porch, and throughout the job
• Following CDC social distancing standards while in your home
• Using disinfectant solution to clean the area prior to the work

3. We will leave our work area fully sanitized and ready for you to enjoy

Once the work is complete, your Craftsman will get your approval on work completed and:
• Gather tools and parts to clear the work area
• Don a second pair of disposable gloves to disinfect the work area
• Thank you for letting us make life a little bit better in your home!


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Insulating Your Home’s Exterior for the Warm Summer Months Ahead

We tend to think of insulation as something we do to keep heat inside our homes, but the fact is, it’s nearly as important to keep “the cool” inside during the summer months. According to www.energy.gov, heat consistently flows from warmer to cooler—however it can manage it: through interior ceilings, walls and floors—wherever there is a difference in temperature. So, in summer’s soaring heat while your air conditioner is cranking away, the warmer outside air is like a persistent intruder, constantly looking for ways to break into your house.

As we transition from winter into spring, now would be a perfect time to look at ways to keep the refreshing cool air from escaping your home, replaced by the baking temperatures of summer.

Caulking and weatherstripping are two easy and effective air-sealing techniques. Caulking fills cracks and openings around stationary elements such as window frames, while weatherstripping addresses and seals components that move, such as doors and operable windows.

Your home probably already has double-pane windows, but if not, this would be an excellent time to install the low-emissivity types. Window-tinting, particularly on west- and south-facing panes can also assist in both keeping warm air outside in the summer and cold air outside in the winter.

An equally effective means of insulating your home is to plant shrubbery or trees in front of those same west- and south-facing windows. Of course, the challenge there is that it will take a few years for these to grow tall enough to do the job; but when they are fully matured, greenery provides not only efficient protection against heat- and coolant-loss, it lends beauty to your home, as well. So even while you employ other, more immediate means of keeping your house’s temperature moderated, consider these longer-term gardening measures, as well.

Perhaps the biggest culprit when it comes to energy-loss (warm or cold) is your attic. Attics can be black holes, sucking up heat in the winter months, and hoarding cooler air in warmer ones. The reasons for this can be numerous—the space is unfinished, there are gaps around pipes, flues, exhaust fans, recessed lighting, or, over time, there’s been damage to your roof. The best way of determining how to fix this particular problem is to conduct an energy-audit.

That’s a project that will likely have to be postponed in this current climate of social distancing. However, the other measures can easily be accomplished right now. You probably have the extra time on hand to undertake projects such as new window installation, caulking, weatherstripping and tree-planting. But if not, Ace Handyman Services is ready and equipped to tackle these challenges for you. Our craftsmen are following stringent guidelines during these uncertain times, working with face masks and gloves, and focusing on exterior projects that will keep you and your family at a safe and respectful distance, all while bringing helpful to your home!

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Preparing Your Yard and Garden For Spring

While much has changed in the world just since we entered 2020, Mother Nature marches on. Winter is receding and spring is upon us, which is great news all around. And that means there are all kinds of preparations we need to be making in our yards and gardens as we welcome in warmer, longer days.


With the danger of frost past, it’s time to rake up fallen leaves and debris from flower beds and around the base of trees and shrubbery. Prune back dead and scraggly limbs to keep plants healthier and looking better.


Winter can be particularly hard on your lawn. Some areas of turf may be damaged from shoveling, plowing or the application of ice-removing salt. Rake away the top layer of dead grass and also remove any areas of turf that have died, so that you can plant new seed or install new sod in those patchy areas. Remember that grass seed and sod also require fertilization and consistent watering until they’ve taken firm root in the underlying ground.


Wind, snow and ice may have left their mark on your fencing, trellises and railings, as well. This may require as little care as a good scrubbing with some hot soapy water or bleach; or perhaps more extensive repair might be needed, if wood has become rotted, or posts are loose in their foundations. This is also an ideal time to sand down fencing and re-stain it or give it a fresh coat of paint, so that it looks as good as your newly greened and budded grass, trees and flowers.


Your deck and patio furniture are probably due for a good power wash, even if they’ve remained under cover during the winter months. Also, check all concrete and paved surfaces for crumbling, sinkage or swelling. Just as potholes seem to spring up in streets every year, your sidewalks and porches can suffer from similar deterioration. Patching or replacing may be in order.


Sound like a lot to do? While some people enjoy undertaking these kinds of hands-on gardening and restoration projects, others may find it more convenient to arrange for some assistance in getting your yard and your home’s exterior looking its best for summer.


Your local Ace Handyman Services office has qualified craftsmen standing by to help out with these and other jobs that might need tackling around your home and yard. We are taking extra precautions these days to maintain social distancing and to complete all tasks in the same expert, professional manner that we’ve become known for, without putting you or you family at risk. Give us a call and speak to a friendly staff member who can listen carefully and figure out how to best serve your needs.


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Franchise Owners – Learn more about us

One of the cornerstones of Ace Handyman Services, dating well back to the company’s start as Handyman Matters in 1998, is that every Franchise Owner is a member of the community he or she serves. It’s our belief that, in order to truly understand the needs and concerns of our customers, we must be fellow citizens in the same world and experience the same things they encounter.


Our Franchise Owners:
• Live and work in the community they serve.
• Hire employees from the community and area they serve.
• Are small business owners.


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From the corporate office all the way down to each individually-owned location, the credo has been that in addition to serving the needs of our clients, we want to give back to the community in which we live and do business. If we find and can address a need, that benefits us all and makes everyone stronger.


Brett Jeffreys, our Fort Worth Ace Handyman Services owner since 2010, regularly demonstrates his dedication to both customers and community. His office has been the recipient of The Super Service Award from Angie’s List every year that he’s been with them. Brett and his family are also strong supporters of Camp Impact, a non-profit organization in Arlington and Grand Prairie TX dedicated to providing local homeless and underprivileged youth with an opportunity to attend a summer camp.


In Harrisburg, Pennsylvania, Erin Woods opened a Handyman Matters—now Ace Handyman Services—location in 2003 with her father Bob McRedmond. In 2019, Erin’s husband Bill Woods joined the Ace family by opening another office in the Lancaster and York areas. Erin’s office was awarded The Simply the Best – Handyman distinction in 2017, a title voted on by readers of Harrisburg Magazine. Erin is an active member of her community’s Rotary Club, and among the ways she gives back to her community is through Operation Christmas Shoebox Packing, an event in which families fill shoebox-sized boxes with toys, trinkets and basic necessity items such as toothbrushes, and distributed to those in need.


Stacy Huston, owner of our Park Cities, TX location, celebrated her tenth year anniversary as a Handyman Matters/Ace Handyman Services franchise owner by organizing her team to help build a greenhouse for Vogel Alcove, a Dallas-based organization that helps to ensure that homeless families with children have a home, a self-sufficient family, and a foundation for success.


As we currently face the threat of a worldwide pandemic and all of the uncertainty and fear it brings, it becomes more important than ever that we need to band together to get through this crisis as quickly and as safely as possible. It’s with Brett, Erin, Stacy and other people leading the way in their individual communities that we will face this challenge and then get back to our former day-to-day routines and helping to better the lives of everyone around us.


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PUTTING TOGETHER THAT OUTDOOR SPRING TO-DO LIST

We’re in that transitional time of year where it isn’t done being winter, but it’s not quite spring yet, either. Daylight and warmer temperatures are in short supply, making it a challenge to get motivated to do anything–even just scheduling a craftsman to paint that dingy entryway, repair that loose step, fix that dripping kitchen faucet or any of the other annoying little problems you’ve been conveniently ignoring for a while now.

But shake off those late-winter blahs… there are a couple of reasons why right now is the best time to get those repair projects tackled.

First of all, summer is a time for fun and recreation. Maybe you’ve got some vacation trips planned; maybe you’ll have friends and family visiting. You want to be at the pool or on the golf course, not dodging tools, paint, tarps, and workmen every which way you turn. And you want your guests to see your home at its absolute best, with everything in top working order and looking great.

Secondly, summer is generally the peak time for home repair demands. If you wait until May or June to call to schedule cabinet installation, painting, bathroom caulking, sink replacement, changing out old light fixtures, or any other job you’ve been putting off, you may find yourself waiting a lot longer than you’d planned before that reliable, trusted handyman company has an opening in their schedule.

The late winter/early spring months are traditionally slower times across the home repair and remodel industry, so arranging for a craftsman in March or early April is likely going to yield much faster results. It’s also possible that you’ll find there are great deals to be had by booking in this slower time of year.

Ace Handyman Services works hard to be the go-to repair company of choice, and they’ve come up with a couple of customer-friendly packages that people are finding especially appealing during these gloomy, not-quite spring, not-yet-done-being winter days.

Take a few minutes to check out the offers page for your local Ace Handyman Services office. Year-round, they offer Half-Day and Full-Day Deals that allow you to put together a to-do list of things you most want to tackle around your home. But there are often additional deals to be had this time of year. Check out our website or give the office a call where the friendly TEAM Coordinator who answers the phone will be happy to listen to your needs and to help you arrive at an arrangement best suited to your individual needs and wishes.

Let us help you love your home in the best, most efficient way possible.

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WHAT IS LICENSED, INSURED, AND BONDED AND WHAT DOES IT MEAN TO YOU?

A quick internet search for handyman services quickly reveals that there’s no shortage of people ready to come to your home and fix whatever needs repairing. The problem is, quantity rarely translates into quality, and nowhere is that more obvious than in the field of home repair. You may talk to somebody who sounds like an expert and who will promise you the moon, but the results delivered may be far from what you’d expected.

Most of us who’ve owned a house or rented a place has had the unfortunate experience of dealing with some type of service provider whose services were… well, less than satisfactory. So, when a problem arises, and you need someone on your doorstep to repair or replace something, how can you make the best-informed decision to hire the right company or individual? The answer is in the title of this article: Hire a company that provides licensed, insured and bonded craftsmen to do the job.

Let’s break down these three things:

Being licensed means that the company and/or the individual you hire holds all the appropriate licenses to do business in your state. He isn’t just someone operating on his own, flying under the radar.

Being insured demonstrates that the company and/or the individual craftsman holds a liability policy. This covers two things: Property damage and employee injury. And it means that in the event of a problem, the company has insurance to cover it, and the homeowner’s own insurance policy will not be affected.

Being bonded guarantees protection for the customer against any sort of fraudulent acts or dishonesty.

Nobody wants to spend their hard-earned money any faster than we have to, and it’s a natural instinct to want to hire the person or the company that charges the least for their services, whatever those services may be. And sometimes, that works out great for everyone involved. But it’s much better to practice due diligence. Why are one company’s services so much cheaper than another’s? The “bargain” you think you are getting may not be such a bargain, after all.

If you are inviting a stranger into your home for a repair or a remodeling project, you are entitled—in fact, you are obligated—to ask the hard questions.

“Do you have a license to do the kind of work you are doing?” “What kind of insurance do you carry?” “Are you and every one of your employees who will be setting foot in my house bonded?” (Some home repair businesses hire only subcontractors, and they may not be bonded or covered under the company’s insurance policy.)

Ace Handyman Services requires that all of its offices be licensed, insured and bonded. Detailed background checks are conducted on all craftsmen who wear the Ace Handyman Services logo. Kim Hobden, manager of the Denver North Metro office explains the company’s philosophy this way:

“When a customer calls seeking help and inquiring about our services and the prices we charge, I give them a brief background on us and how we conduct business. There are times, naturally, when the customer says they are still ‘looking around’ and maybe back in touch after they’ve talked to some other home repair companies, whether it’s because they’re hoping for something cheaper, or they simply want to gather as much information as possible. I completely understand, and I always encourage people to make certain that they ask every company they talk to whether or not they are licensed, insured and bonded. Whether that individual becomes a customer of ours or chooses to go with somebody else, I want to make sure they are safe and in good hands. It’s just the right thing to do.

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WHAT TO EXPECT FROM ACE HANDYMAN SERVICES

With the exciting announcement that Ace Hardware and Handyman Matters have joined forces to enable the latter to become Ace Handyman Services, some questions have arisen, as well. READ MORE> Specifically, what does the future hold for this new collaboration? What changes may be coming?

The short answer is that everyone can expect the same great service and results they have experienced from both of these brands in the past. From a client viewpoint, the only change is that there’s now an added synergy, making it even easier for our loyal customers to bring improvements and enhancements to their homes.

What about the changes?

Ace Hardware customers who have been asking the company to launch in-house home-improvement services will now be able to take advantage of Handyman Matters’ ability to provide 1, 162 different home repair jobs. Handyman Matters customers will be able to utilize professional craftsmen who have access to Ace’s wide range of products and tools. This is what you might call a win/win/win scenario!

With 4600 locations across the United States, there is an Ace Hardware Store located within 15 minutes of 75% of all U.S. Households. Each carries an impressive range of products, including exclusive deals with a number of manufacturers such as Benjamin Moore Paints, Oakbrook Collection, Home Plus and many more. Combine that with Handyman Matters, recipient of Newsweek’s Best Customer Service Award for the past two years, with 57 franchise locations in 23 states, and it quickly becomes a no-brainer: This new collaboration aims to Bring Helpful to Your Home. It’s a natural fit between two companies that have long shared a similar set of values and practices: Doing right by our customers and treating their homes with respect and care.

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MAKE YOUR FRIENDS AND NEIGHBORS GREEN WITH ENVY THIS SAINT PATRICK’S DAY WITH A FEW UPGRADES TO YOUR HOME

But first, did you know:

– That Saint Patrick’s Day is celebrated in more countries than any other national festival?

– That Saint Patrick, a 5th-century missionary and bishop in Ireland, is famed for, among other things, driving all snakes out of Ireland? This legend is actually based on the fact that he converted thousands of pagan Irish to Christianity; the “snakes” he drove out were actually druids converted to the new religion!

– That, for a period of time in the late 1700s, BLUE became the color to represent the holiday—due to The Order of St. Patrick, an Anglo-Irish chivalric order? Fortunately, GREEN later regained its position as the official color of the date.

Now that we’re in a proper frame of mind for observing Saint Patrick’s Day, here are a few household “facelifts” you might want to consider tackling this month. These can be accomplished with a minimum of fuss and without spending a whole lot of “green:”

– Update your kitchen or bathroom faucets

– Install a new low-Learnwater flow toilet (great for reducing your water bill)

– Replace that old caulking in your bathroom and kitchen

– Paint an accent wall

– Get organized and install some shelves

– Spruce up your entryway with a new light fixture

– and much, much more!

March is a great month to tackle some of those smaller household upgrades that can make such a difference in your home without depleting your wallet. Talk to the TEAM Coordinator at your local Ace Handyman Services office to see about scheduling a visit in honor of Saint Patrick today!

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WHAT’S A HALF-DAY ACE HANDYMAN SERVICES PACKAGE, AND WHY DO I WANT IT?

An Ace Handyman Services Half-Day Package is a terrific opportunity to bundle together a half-dozen or more of those home repair tasks that are waiting to be tackled around your house. These are the minor repair and replacement jobs that seem too small to require the services of a professional craftsman all by themselves.

Except that, over time, there aren’t just one or two of these small inconveniences any longer. Now there are quite a few, all creating problems, enough to keep a handyman busy for half a day!

Ace Handyman Services offers a special package tailored to your specific problems and needs. It’s a four-hour block of time during which a licensed, bonded and insured craftsman will be at your beck and call.

You can put together a list of the projects needing attention, and our craftsman will tackle them, starting with the top item and working his way down. You may be surprised at just how many items he can complete in four hours!

Take ten or fifteen minutes to walk around your home with a pen and notepad, writing down the things that catch your eye. These might include such things as drywall that needs patching, kitchen or bathroom faucets that need replacing or upgrading, cracked and crumbling caulking, torn window or door screens, small painting projects, spots where weatherstripping should be installed or replaced, maybe even a bathroom sink vanity replacement! We’re confident the more you look around your house, the more things that could use some TLC are going to catch your eye.

With the list in hand, call your local Ace Handyman Services and consult with the TEAM Coordinator who answers the phone. She or he will listen carefully, answering your questions and addressing your concerns, and then help you tailor a Half-Day Package to best suit your specific needs.

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HOME REPAIR AND UPGRADE PROJECTS TO CONSIDER IN THE WINTERTIME

January…  It’s that quiet, cold month that follows noisy, activity-filled November and December, when everybody’s thoughts and energies are directed toward holiday preparations, welcoming guests, and simply enjoying everything the season has to offer.

But after New Year’s, company has gone, decorations have been stored away, and chilly, bleak January is underway.  You’re looking at several more months of snow and blustery weather still ahead.  It’s the perfect time to tackle a handful of those indoor repair and remodel projects you’ve been meaning to get to for a while, now.

How long have you been thinking your bathroom was due for a facelift?  Perhaps you’ve been contemplating installing a new vanity; maybe changing out the sink and bathtub fixtures; replacing the caulking or re-grouting around the tub and tiles.

How about the kitchen?  Is it time to install a new backsplash?  Upgrade cabinet doors?  Maybe your work areas could use some better lighting?

Winter Home Repair ProjectsOther wintertime projects to consider are updating baseboard trim, installing a ceiling fan, replacing stair balusters, upgrading lighting fixtures or replacing your fireplace’s mantel.

These are just a handful of the relatively non-intrusive upgrading and remodeling jobs that can easily be undertaken in the winter months.  All can be accomplished in a day or two with minimal disruption to you and your family’s regular routine, and they yield great results.

Remember, your local Handyman Matters office has friendly and professional craftsmen available to assist with these and any other remodeling and repair projects you’ve been considering, whether in January or any other time of the year.

During that time of year when the days are shortest and the nights their coldest, you can make a room or two in your house feel brand new!

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